Privacy policy

As a platform for networking musicians and music lovers, SofaConcerts can only work if certain information that you provide as a user is stored by us. You can also visit the website without registration, but features such as creating your profile and contacting other members can only be used after registering. As part of the registration, you agree to the collection, processing and use of your data in accordance with the following privacy policy:


Your personal data within the meaning of Art. 4 No. 1 GDPR (eg title, name, address, e-mail address, payment information) will only be processed by us in accordance with the provisions of German data protection law and in consideration of the European General Data Protection Regulation (DSGVO). processed. The following regulations inform you about the nature, scope and purpose of the collection, processing and use of personal data.
The processing within the meaning of Art. 4 No. 2 GDPR of personal data is legal according to Art. 6 GDPR, if one of the following conditions exists:
  • a) the data subject has given his consent to the processing of personal data concerning him for one or more specific purposes;
  • b) the processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual actions, which are carried out at the request of the data subject;
  • c) the processing is necessary to fulfill a legal obligation to which the controller is subject;
  • d) the processing is necessary to protect the vital interests of the data subject or any other natural person;
  • e) the processing is necessary for the performance of a task which is in the public interest or in the exercise of official authority delegated to the controller;
  • f) the processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data prevail, in particular where the data subject is a Child acts.
The processing of special personal data (eg health data) within the meaning of Article 9 (1) of the GDPR is, in particular, lawful under Article 9 (2) of the GDPR if one of the following conditions applies:
  • there is an explicit consent of the person;
  • the processing is necessary for the assertion, exercise or defense of legal claims or for acts of the courts in the context of their judicial activity.
There is no automatic decision-making or profiling of personal data within the meaning of Art. 22 DSGVO.
The operator shall ensure the security of the data in accordance with Art. 32 DSGVO by taking appropriate technical measures, taking into account the proportionality principle.
In the unlikely event of a breach of data protection, the competent supervisory authority will be notified in accordance with Art. 33 GDPR and the data subject in accordance with Art. 34 GDPR.


This Privacy Policy applies only to our websites. If you are forwarded to other pages via links on our pages, please inform yourself there about the respective handling of your data.

Duration of data storage

Duration of storage of the data transferred by them depends on the legal requirements of storage.

Transfer of data to third parties

A transfer of data transmitted in the context of the contractual relationship to third parties (Article 4 No. 10 GDPR) only takes place if you have expressly declared your consent (Article 4 No. 11 GDPR) or disclosure is required to fulfill the contract or legal obligations. The consent can be withdrawn informally at any time. Data collected by visiting the website are only collected by third parties, which are expressly mentioned below.

Processing of data

We may intervene in the data communication between users of the platform if laws are violated by the published content (e.g., deletion of insults) and if customer contact fails.

Consent to contact

The user agrees that he may be notified via the contact information he has entered (such as telephone, e-mail) if there is a problem in the booking process. The contact is made exclusively to simplify the user booking process. There is no contact for advertising purposes.

Additional remarks

To prevent fraud, to further develop our platform and for customer service purposes, we can review, scan or analyze user communications. For example, as part of our fraud prevention efforts, we scan messages to mask contact information. The results of the reviews are used solely to ensure compliance with our Terms of Use and to improve our service, and are not sold or re-marketed to third parties. The basis for these activities is SofaConcerts' legitimate interest in ensuring compliance with applicable laws and our terms of use, preventing fraud, promoting the security of all platform users, and ensuring and improving the best execution of our service.

Responsible within the meaning of the GDPR

The person responsible within the meaning of the General Data Protection Regulation (GDPR), as well as other data protection laws in the European Union and other provisions with data protection character is: SofaConcerts GmbH Neuer Kamp 32 20357 Hamburg Represented by: Miriam Werkmann (ehemals Schütt), Peter Wilhelm E-Mail: Internet: Phone: +49-40-88-177-500


This site stores cookies to recognize their visitors. There is no disclosure of the data obtained on the basis of cookies to third parties. If you nevertheless want to prevent the storage of cookies, you have the option to disable this in the settings of your browser.

Storage of access data in log files

You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about you.


To use our some of the services offered, registration is required. The data entered by you in the input mask are collected and saved. A passing on to third does not take place, if this is not necessary for the execution of the contractual relationship. The data can be changed or deleted at any time. After deleting the data, the service can no longer be offered to you, unless you register again. In addition to the data you have entered, the IP address and date and time information of the registration will be stored as well. The storage of IP data serves the prevention of misuse and the investigation of criminal offenses.

Image upload

Images uploaded by you are saved by us and can be displayed to other registered users. A transfer to other third parties does not take place if you have not expressly consented thereto. You have the right to change, delete or revoke your uploaded images at any time.

Comments and reviews on profiles

Users have the opportunity to leave comments on the profiles and images of other users and write a review for booked concerts. To prevent misuse and the investigation of criminal offenses, the IP addresses, as well as dates and times are stored together with the comments and reviews. Comments and reviews can be deleted by the user.

Wordpress comments and posts

When users post comments in the blog or other posts, their IP addresses are saved. This is done for the security of the provider, if someone writes in comments and posts illegal content (including insults, pornographic or protected material). In this case, the provider himself may be prosecuted for the comment or contribution and is therefore interested in the identity of the author.

Google webfonts

On these websites external fonts, Google fonts are used. Google Fonts is a service of Google Inc. ("Google"). The integration of these web fonts is done by a server call, usually a Google server in the USA. This will be transmitted to the server, which of our websites you have visited. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google.For more information, see the Google Privacy Policy.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; However, please note that in this case you may not be able to use all the features of this website to the full extent. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under this link and install the plugin. A contract processing contract has been signed with Google Inc.


We offer on our site the opportunity to subscribe to our newsletter. With this newsletter we inform you regularly about our offers. To receive our newsletter you need a valid e-mail address. We will check the e-mail address you entered to verify that you are the owner of the specified e-mail address or whose owner is authorized to receive the newsletter. By registering for our newsletter, we will save your IP address and the date and time of your registration. This is in the event that a third party abuses your e-mail address and subscribes to our newsletter without your knowledge, as a hedge on our part. Further data will not be collected on our part. The data collected in this way will be used exclusively to obtain our newsletter. A passing on to third does not take place. A comparison of the data collected with data, which may be collected by other components of our site, is also not done. You can cancel the subscription to this newsletter at any time. Details can be found in the confirmation e-mail as well as in each individual newsletter. The newsletter is distributed via MailChimp, a newsletter shipping platform owned by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. The e-mail addresses of our newsletter recipients, as well as their other information described in these notes, are stored on the MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may use this information for the purpose of optimizing or improving its own services. For example, for the technical optimization of shipping and the presentation of newsletters or for economic purposes, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to address them themselves or to pass them on to third parties. MailChimp is certified under the US-EU privacy shield "Privacy Shield" and is committed to complying with EU data protection requirements. You can view the privacy policy of MailChimp here.

Live chat

The site uses visual elements ("widgets") of the user feedback service in order to chat with users during the visit of the website and to be able to collect their feedback on request of the users. For more information about the collection and use of data by as well as your related rights and ways to protect your privacy, see the privacy policy of

Login with your Facebook account

We offer you the possibility to register on our site via Facebook Connect with your Facebook account. An additional registration is not required. To register, you will be redirected to the Facebook page, where you can log in with your usage data. This links your Facebook profile and our service. The link will automatically send us data from Facebook Inc. For more information on privacy settings, please refer to the privacy policy and the terms of Facebook.

Contact form

By using the contact form offered on these pages, we will transmit and store the information you have provided and attached files for the purpose of responding to your request. There is no disclosure of data to third parties.


Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user data, please refer to the YouTube Privacy Policy.


Our website uses plugins from operated by Vimeo LCC, 555 West 18th Street, NY, New York 10011, USA. If you call up web pages of our internet presence provided with such a plugin, a connection to the Vimeo servers will be established and the plugin will be displayed on the website by a message to your browser. This will be transmitted to the Vimeo server, which of our websites you have visited. If you are logged in as a member of Vimeo, Vimeo assigns this information to your respective personal user accounts of these platforms. When using these plugins such as. Clicking / Start buttons of a video or sending a comment, this information will be sent to your e.g. Vimeo user account, which you can only prevent by logging out before using the plugin. Information on the collection and use of data by these Platforms or plugins can be found in the Vimeo privacy policy.


On our pages plugins of the social network SoundCloud (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, United Kingdom.) Are integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on the affected pages. When you visit our pages, after the plugin is activated, a direct connection is established between your browser and the SoundCloud server. SoundCloud receives the information that you have visited our site with your IP address. If you click the "Like" or "Share" button while logged into your SoundCloud account, you may link and / or share the contents of our pages with your SoundCloud profile. This will allow SoundCloud to associate your account with visiting our pages. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by SoundCloud. For more information, see the SoundCloud privacy statement. If you do not want Soundcloud to associate your visit to our pages with your SoundCloud account, please log out of your SoundCloud account before enabling content from the SoundCloud plug-in.


On our sites we integrate functions of the music service Spotify. Provider is the Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm in Sweden. The Spotify plug-ins can be recognized by the green logo on our site. An overview of the SpotifyPlugIns can be found on this website. Thus, when visiting our pages via the plugin, a direct connection between your browser and the Spotify server can be established. Spotify receives the information that you have visited our site with your IP address. If you click on the Spotify button while logged into your Spotify account, you can link the contents of our pages to your Spotify profile. This allows Spotify to associate your visit to our pages with your user account.For more information, see Spotify's privacy policy. If you do not want Spotify to associate your visit to our pages with your Spotify user account, please log out of your Spotify user account.

Facebook plugins

On these pages plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: Facebook Plugins. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, please see the Facebook privacy policy. If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of yours Facebook user account.

Google Maps

This website uses the "Google Maps API" of the company Google Inc. (Google) for the visual presentation of maps. When using Google Maps, Google also collects, processes and uses data on the use of Maps features by visitors to the Websites. The terms of service for Google Maps can be found on this page. For more information about Google's privacy policy, you can visit this website.

Klarna / Sofortüberweisung

When paying with Klarna / Sofortüberweisung you will be redirected to the pages of Klarna / Sofortüberweisung. For the use of this service, Klarna / Sofortüberweisung collects, stores and processes your personal data such as your name, address, telephone number and e-mail address as well as your credit card or bank account details. Klarna / Sofortüberweisung is solely responsible for the protection and handling of data collected by Klarna / Sofortüberweisung. You can find their Terms of Use and Privacy Policy on this page.


If you pay by "credit card (MasterCard / Visa)" and / or "Sofort / Klarna transfer", we will forward your payment data to MANGOPAY S.A., 59 Boulevard Royal, L-2449 Luxembourg for the purpose of payment. Further information on data protection can be found in the MANGOPAY privacy policy.

Job applications

During the application process, personal data such as name, address, telephone number and e-mail address are stored in the applicant database. Furthermore, application documents (letter, CV, certificates, etc.) are recorded and saved. Your data will only be evaluated, processed or forwarded internally as part of the application process. In addition, applicant data can only be viewed by the staff and personnel responsible for the selection. A transfer of the data to third parties is in no way. If the application is successful, the application data will be transferred to the personnel file. The remaining applicant data will be stored for a maximum of 6 months after the application process has expired. At any time, you have the option of revoking your consent and having the applicant data deleted. For this, send an informal e-mail to our team.

Security of your data / SSL encryption

In accordance with the statutory provisions of § 13 (7) TMG, this site uses SSL encryption, which can be recognized by a lock symbol in the address bar of your browser. Submitted data can not be read by third parties if SSL encryption is activated. In general, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. Whether a single page of our website is encrypted is shown by the closed representation of the key or lock icon in the lower status bar of your browser. We also take appropriate technical and organizational security measures (TOM) to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Rights of the user

You can request information about the personal data stored about you at any time and free of charge. Your rights also include the acknowledgment, correction, limitation, blocking and deletion of such data and the provision of a copy of the data in a form suitable for transmission, as well as the revocation of consent granted and the objection. Legal storage obligations remain unaffected. Their rights arise in particular from the following standards of the GDPR.

  • Article 7 (3) - Right to revoke a data protection consent
  • Article 12 - Transparent information, communication and modalities for the exercise of the rights of the data subject
  • Article 13 - Duty to provide information when collecting personal data from the data subject
  • Article 14 - Duty to provide information if the personal data have not been collected from the data subject
  • Article 15 - Right to information of the data subject, right to confirm and provide a copy of the personal data
  • Article 16 - Right to rectification
  • Article 17 - Right to be erased ('Right to be forgotten')
  • Article 18 - right to restriction of processing
  • Article 19 - Obligation to provide information in connection with the correction or erasure of personal data or the restriction of processing
  • Article 20 - Right to data portability
  • Article 21 - Right of opposition
  • Article 22 - right not to be subject to a decision based solely on automated processing, including profiling
  • Article 77 - Right to complain to a supervisory authority
For the exercise of your rights (with the exception of Art. 77 GDPR), please contact the office named under the item "Persons responsible under the GDPR" (for example, by e-mail to: SofaConcerts).

Supervisory authority:

   Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit    Klosterwall 6 (Block C)    20095 Hamburg    Tel.: 040 / 428 54 - 4040    Fax: 040 / 428 54 - 4000    E-Mail: